GOBIVO CUSTOMER CARE

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A question about a find, an order, or what comes next? We're here to help.

How can we help?

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You can find this in your order confirmation.

Please do not include passwords or payment card details. Privacy policy

A few helpful answers

Where can I find my order number?

Your order number is in your order confirmation email or SMS. You can also find it in your customer account using the email address you used at checkout.

Can I change or cancel my order?

Contact us with your order number and the change you need. Changes depend on the order's current fulfillment stage and may not always be possible.

How do I request help with an item?

Choose Returns or an item issue in the form, include your order number, and describe the issue. Check our published returns policy for applicable terms.